Returns & Exchanges
At BJJ Fanatics, we want to ensure you are completely satisfied with your instructional videos and gear. If you are not happy with your purchase, we offer a 30-day return policy for physical goods and a satisfaction guarantee on digital content.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return or exchange.
- 2.Prepare the Package
For physical items like apparel or gear, ensure the product is in its original, unworn condition with all tags attached.
- 3.Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Credit
Once our warehouse inspects the return, we will process your refund to the original payment method or issue store credit within 5-7 business days.